Posted by LeatherNeck on April 19, 2009 at 5:22 pm
Loss prevention officers are common place in most large retail outlets. Their presence provides a needed level of deterrence to help ensure all products leaving the store are properly paid for. According to information and statistics provided by the National Association for Shoplifting Prevention (NASP), a non-profit organization; www.shopliftingprevention.org, “more than $13 billion worth of goods are stolen from retailers each year. That’s more than $35 million per day. Shoplifting affects more than the offender. It overburdens the police and the courts, adds to a store’s security expenses, costs consumers more for goods, costs communities lost dollars in sales taxes and hurts children and families.” Based on these two facts alone, most would agree that shoplifting is a problem for all of us.
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Posted by LeatherNeck on April 15, 2009 at 10:07 pm
Procedures for a Non-Cooperative Suspect
1. If the suspect is violent when you approach him/her, never initiate physical contact with the suspect first. If the suspect becomes violent with you, use the necessary and reasonable amount of force for self-defense. The police should be called IMMEDIATELY. Do not use handcuffs or pepper spray on a suspect unless you have received the necessary certification.
2. If the suspect flees the scene, attempt to get a description of the vehicle and the license plate number and contact the police IMMEDIATELY.
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Posted by LeatherNeck on April 15, 2009 at 9:22 am
Shoplifting Prevention Measures
Excellent customer service is the best way to help prevent shoplifting and various shoplifting methods. Here are some examples to follow:
1. Always observe the entrance to your department when stocking. Position yourself so you observe all customer entering or leaving your department.
2. Greet all customer entering your department. Make positive eye contact with all customers. This sends a message to the customers that you know they are in your department. If also lets the honest customers know that if they need help, they will get it.
3. Maintain coverage in the front of your department. If you leave, notify another associate so they can assist your customers. By doing this, you are telling the customers that another associate is watching them.
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Posted by LeatherNeck on April 13, 2009 at 3:12 pm
A shoplifter cannot be easily identified; sex, age, race, religion, personal appearance and even economic status will not help identify a shoplifter. Shoplifting methods and tools used are limited only by the imagination of the shoplifter. The shoplifter can be anyone.
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